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We understand that some organisations hesitate to implement employee recognition systems, fearing a lack of control over shared messages. With this new feature, you can rest assured that every recognition will adhere to the rules you define, fostering a safe and motivating environment.Peer-to-peer recognition has a direct impact on employee motivation, strengthening engagement, improving workplace morale, and preventing issues like burnout. Now, with AI moderation, you can amplify these benefits with complete confidence.

What is AI Moderation for Recognitions?

AI Moderation reviews every message of appreciation sent through Vip Awards in real time, comparing it to a personalised set of rules defined by your organisation:

  • Messages Aligned with Your Values: If the recognition complies with the rules, it is approved and delivered to the recipient immediately.
  • Clear and Direct Rejection Management: If the message doesn’t meet the criteria, the employee is informed of the reason for rejection, helping them understand and improve their message.

This system not only ensures genuine and meaningful recognitions but also builds trust in recognition as a powerful motivational tool.

Key Benefits of AI Moderation

1. A More Positive and Secure Environment

Ensuring respectful and constructive messages creates a safe space for interaction, where employees feel valued and motivated. This contributes to a culture of gratitude that strengthens workplace relationships and team wellbeing.

2. Trust and Transparency

Every message is evaluated based on clear, predefined criteria set by the organisation. This provides peace of mind for HR professionals and ensures that recognition is used as an effective motivational tool aligned with corporate culture.

3. Fully Customisable to Your Organisation

AI moderation can be tailored to the exact rules you wish to implement, allowing you to adapt it to your organisation’s unique goals and values. You control the level of moderation, whether strict or flexible.

  • Example: If your company values collaboration, you can create rules that encourage recognising teamwork.

4. Control Over Reward Distribution

Many of our clients combine Vip Awards with Vip Incentives to reward colleagues who excel in the Recognition rankings with points and gifts. With AI moderation, these companies can ensure that points and rewards are distributed exclusively according to their defined criteria, avoiding uncontrolled or rule-breaking allocations.

How to Set Up AI Moderation in the Back Office

Enabling this functionality is simple and highly customisable:

Activate AI Moderation

  1. Access the advanced settings in Vip Awards.
  2. Enable the “AI Moderation” option.
  3. Define the rules to be applied for evaluating messages.

Test the System with Sample Messages

Before launching, you can test the system by submitting sample messages to see how the AI responds and adjust the rules if necessary.

Monitor and Track

  1. Access a detailed table of moderated messages.
  2. Use filters to analyse approvals, rejections, and reasons for rejection.

What’s the Employee Experience Like?

The moderation process is designed to be transparent and easy for employees:

  • Access to Guidelines: Employees can consult the moderation rules directly on the platform.
  • Immediate Evaluation: When sending a recognition, they receive instant feedback on whether the message is approved or rejected.
  • Reason for Rejection: If rejected, a brief explanation is provided in the language they use on the platform.

This process not only encourages participation but also educates employees on how to write recognitions that foster a positive environment.

Safer and More Impactful Peer Recognition

Peer-to-peer recognition is one of the most effective tools for improving engagement, fostering collaboration, and preventing emotional burnout. With AI moderation, you can enhance this dynamic with complete security, ensuring every message supports your company’s values and culture.

This feature will be available very soon on Vip Awards! Get ready to transform the way your company recognises and appreciates its employees.